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The most recent reference we've seen is "Real Estate Software" published by the Urban Land Institute in 2001.
The following is a report from a 3rd party which gives perspective as of 1996 on the firms serving our industry. Some of these are not at all competitive with our intent, but this is the report in its entirety as it is descriptive about our competitive environment.
Commercial Property News * February 16, 1996
Yawney, Bushell See Simple Technology, Fast Information as Hallmarks of
Success
By Pia Wilson & Tim Haskett
Assistant
Editors
According to Alan Bushell, president of ProCalc, real estate professionals are technologically inexperienced when it comes to using real estate software, so it has to be Windows compatible. "It has got to be point and click," he said.
Walnut Creek, CA--Four years ago, Cybersafe Inc. was happily plotting its course through the peaks and valleys of high-end database engineering when John Cushman III saw some software the company had developed for the Ford Motor Co. The Cushman Realty Corp. president & CEO decided his brokerage company also needed an industrial-strength database for presentation purposes and dragged Cybersafe--not necessarily kicking and screaming--into the brokerage world.
Cybersafe president Marshall Yawney said Cushman was one of a few pioneers who saw what computers could do for the real estate industry. The real estate software from Cybersafe, first produced at Cushman's request, has evolved into its 420th iteration, as CyberBroker IV, through suggestions from real estate users who wanted to see improvements in the system like profit inventory, maps and broker-driven lease administration, in addition to the original multi-media presentation capabilities.
The only drawback to the marriage between real estate and software is "brokers don't know that much about computers," said Yawney. "In the 1980s, when everyone else was becoming automated, the real estate guys didn't even bother."
With technological inexperience being the biggest handicap, new real estate software needs to be Windows compatible. "It has got to be point and click," said Alan Bushell, president of ProCalc, which has just released version 8.0 of its Lease Analysis System.
"The single complaint about previous versions of the system was that it was not a true Windows program. Version 8.0 has custom menu bars, push-buttons and pull-down windows that will allow you to point and click your way through analysis," he said.
H.B. Pascal & Co. vice president Milton Deutsch said his company is also moving to the Windows environment, adding to the software that it has been developing over 14 years. "We are now making available a full graphical user interface program, which will bring the software into position to not only do analysis but in a true Windows environment as well," he said.
Striving to do more than make its programs compatible with Windows, Dyna Software is ready to present Windows software with an open database structure that allows data storage and permits the import and export of information, said vice president Jeff Wells.
As the need for simple technology and speedy information grows, many software vendors anticipate a simultaneous growth in networks like the Internet and the World Wide Web.
"People, with the spread of communication networks, want to access information more readily, with lots of graphical or visual displays," said Ted Stearns, president of Real Projections. The company's product, WinStack, has seen 21 major releases over one year.
"We see the future of WinStack as really being the ultimate now," Stearns continued. "With a lot of these on-line services, we're in a position to be very responsive to users by sending data files back and forth."
Lisa Levine, marketing manager for ASI International, said users ultimately want their software to be "basically all-encompassing, to be in one environment to get to data. This is becoming a requirement instead of a request."
Bushell, a former real estate broker, said he understands the real estate users' needs more intimately than other software designers. "We're real estate people who have written programs for other real estate people. We understand deal structure, presentation, negotiating with numbers, selling with numbers. Those are the things that are important to real estate professionals," he explained.
As Deutsch said, if a software designer sees a trend emerging, "you can't wait to get it in your program." If anyone knows about the quick-change nature of the computer software industry, it's Howard Honickman, executive vice president at Newstar Technology.
Honickman founded Minicom Data Corp. in 1977. This year, as the result of a merger, the company is now called Newstar. Through the years, Honickman has seen many changes in the real estate software business.
"The software industry is way different from when Minicom began as a service bureau. People used to have modems hooked up to our computers. In 1982, we started offering systems in-house," he said.
Hot trends, according to Honickman, include the multi-media paperless presentations of results and analysis, the use of the Internet, and the use of the Geographic Information System.
"The real estate industry will still lag years behind. Real estate professionals are more reluctant to jump forward than those in other professions," added the Newstar executive vice president.
Number of Employees: 6
Established: 1990
Qualifications: Attack offers a system built on Lotus Notes, designed in conjunction with Lotus Real Estate Solutions to track and automate property management information, centrally locating information in a single unified environment.
Users: Corporate real estate departments, financial institutions, pension funds, property managers, asset managers, REITs
Recommended Hardware:
CPU: 486 minimum
Operating System: OS/2, Windows, Unix, DOS
RAM: 4MB minimum
Hard Drive Space: 40MB
Cost: $8,500 for five users, $850 for each additional user
Number Sold: More than 55 clients
Upgrades: Two a year
Upgrade Cost: 15 percent of software cost
Tech Support: $995 annually for 20 hours of support. Hours: 8:00 a.m. to 6:00 p.m. PST, Monday to Friday
DYNABASE, DYNAMIS, DYNALEASE
Dyna Software
18401 U.S. Highway 19
N.
Clearwater, FL 34624
Telephone: 813-535-0333
Fax: 813-530-5416
Number of Employees: 23
Established: 1985
Qualifications: DynaBase is a Windows-based application that enables a user to search, sort and format data into custom reports or graphs and query by individual property. Dynamis is a DOS-based application that supplies cash flow, taxable income and generally accepted accounting principals forecasting capabilities and enables property/portfolio projections, historical performance measurement and budgeting. Dynalease is a DOS-based application that operates alone or in conjunction with Dynamis to supply lease-by-lease analysis and net operating income forecasting.
Users: Real estate owners, lenders and developers
Recommended Hardware:
CPU: 486
Operating System: DOS, Windows (DynaBase)
RAM: 2MB, 4M RAM: 2MB, 4MB (DynaBase)
Hard Drive Space: 25MB
Cost: $2,950
Number Sold: 2,000
Upgrades: Annually
Upgrade Cost: Included in tech support
Tech Support: Purchase price includes the first year; each additional year is $750 or more, depending on purchase. Hours: 8:00 a.m. to 8:00 p.m. EST, Monday to Thursday; 8:00 a.m. to 5:30 p.m. EST, Friday
GOLD PROPERTY MANAGEMENT
Timberline Software Corp.
9600 S.W.
Nimbus Ave.
Beaverton, OR 97005-7163
Telephone: 800-628-6583
Fax:
503-526-8126
Number of Employees: More than 280
Established: 1971
Qualifications: Gold Property Management is an integrated accounting and information management system for commercial, residential and retail property managers. Applications include accounts payable, general ledger, work order, TS report, executive information, property management and financial statements.
Users: Property management firms
Recommended Hardware:
CPU: 386DX
Operating System: OS/S or Windows NT Workstation
RAM: 8MB
Hard Drive Space: 2MB per application
Cost: $8,900 to $5,000
Number Sold: 500
Upgrades: At least one per year
Upgrade Cost: Included in maintenance
Tech Support: Maintenance is 16 percent of license fee and includes upgrades. Hours: 6:00 a.m. to 5:00 p.m. PST, Monday to Friday
HORIZON/2 PROPERTY MANAGEMENT, HORIZON/2 FOR REAL ESTATE
DEVELOPERS
Execudata Inc.
6850 Canby Ave.
Reseda, CA
91335
Telephone: 818-343-1300
Fax: 818-343-8456
Number of Employees: 25
Established: 1978
Qualifications: Horizon/2 Property Management tracks leases or properties in the commercial, residential, retail or industrial categories, supplying departmental reports and ledgers. Horizon/2 for Real Estate Developers adds the qualities of construction budget and job-cost analysis to the Horizon/2 accounting system.
Users: Property managers and real estate developers
Recommended Hardware:
CPU: 486 or greater
Operating System: DOS, Windows for Work Groups
RAM: 8MB
Hard Drive Space: 40MB minimum
Cost: $4,000 to $12,000 per single user for property management; $7,000 to $11,000 per single user for real estate development
Number Sold: 1,700
Upgrades: One every nine months to a year
Upgrade Cost: Included with technical subscription, or $600 to $900 per year
Tech Support: 120 days included with purchase price, then $450 to $2,500 per year. Hours: 8:00 a.m. to 6:00 p.m. PST, Monday to Friday
MANAGEMENT + PLUS
American Computer
Software Inc.
6911 Mangrave
Lane
Madison, WI 53713
Telephone: 608-221-9449
FAX: 608-221-9422
Number of Employees: 12
Established: 1983
Qualifications: Management + Plus tracks information about multi-family, single-family homes, mini warehouses and condominiums. It generates late-payment notices, renewal letters, occupant statements and occupant settlement reports. It is also fully integrated with Great Plains Accounting.
Users: Property management companies (residential, commercial, condo and section 8 subsidized)
Recommended Hardware:
CPU: 386 or higher
Operating System: Windows
RAM: 640K
Hard Drive Space: 20MB
Cost: $995 base price
Number Sold: N/A
Upgrades: Software is updated at least twice a year
Upgrade Cost: Relative to initial purchase
Tech Support: Technical support is an additional charge relative to purchase. Hours: 8:30 a.m. to 5:30 p.m. CST, Monday to Friday
MINICOM ASSET AND PORTFOLIO MANAGEMENT SYSTEM
Newstar
Technology
120 Commevall Drive E.
Thornhill, ON L3T 7R2,
Canada
Telephone: 905-707-4000
FAX: 905-707-4329
Number of Employees: 300
Established: 1978
Qualifications: Based on a data warehouse structure, the Minicom Asset and Portfolio Management System accepts data from various sites and systems, allows the user to enhance the data, and provides software tools for analysis. Multi-lingual, multi-currency system with financial reporting, budgeting that is overlaid with ownership and segmentation, as well as property tenant information repository with performance calculations.
Users: Asset managers with portfolios over $250 million
Recommended Hardware:
CPU: HP 9000
Operating System: Unix
RAM: 128KB
Hard Drive Space: 100MB
Cost: N/A
Number Sold: 7
Upgrades: Annually
Upgrade Cost: Relative to configuration
Tech Support: Basic support level cost begins at $25,000. Hours: 8:00 a.m. to 6:00 p.m. EST, Monday to Friday. Additional support 24 hours a day, 7 days a week is available for a fee
RENT ROLL AND ONSITE
CLR Rent Roll
17780 Reston Road
Dallas,
TX 75252
Telephone: 214-407-0070
FAX: 214-407-0861
Number of Employees: 1,000
Established: 1965
Qualifications: Rent Roll is a site management program that includes modules for property setup, unit setup, resident setup, demographic billing and receivables and prospect tracking. Rent Roll also possesses automatic reporting features that include a summary of all activity.
Users: Multi-family owners, fee managers, institutional investors, REITs
Recommended Hardware:
CPU: 486
Operating System: DOS, Windows
RAM: 4MB
Hard Drive Space: 400MB
Cost: $2,195 for a single user, with volume discounts
Number Sold: More than 10,000
Upgrades: Quarterly
Upgrade Cost: Included with support subscription
Tech Support: Support subscription is not available for publication, hours: 8:30 a.m. to 5:30 p.m. CST, Monday to Friday
SKYLINE PROPERTY MANAGEMENT, PRO-JECT FORECASTING EVALUATION, RESOURCE ASSET
MANAGEMENT
Melson Technology Inc.
707 Skokie Blvd.
Northbrook, IL
60062
Telephone: 708-291-4000
FAX: 708-291-4022
Number of Employees: 143
Established: 1985
Qualifications: Pro-Ject forecasts multi-tenant, income-producing properties such as retail, industrial and residential. It records a building's market information, terms of leases and assumptions, cash flow and property value assessment. Skyline is an asset management system that can be either centralized or decentralized. It tracks day-to-day tenant information such as move ins and outs, square footage, rent roll, etc., and possesses an integrated ledger system. ReSource is a client/server application that monitors and reports on real estate performance, strategy and value by combining real estate information from nonintegrated systems such as ledger, value assessment and property management. For example, ReSource generates reports from information drawn from the programs Skyline, Pro-Ject or other systems with similar functions.
Users: Asset managers, property managers, property owners
Recommended Hardware:
CPU: 286 or better for Pro-Ject, 386 or better for Skyline, 486 or better for ReSource
Operating System: DOS for Pro-Ject and Skyline, Windows or Windows NT for ReSource
RAM: 1MB for Pro-Ject, 4MB for Skyline, 12MB for ReSource
Hard Drive Space: 2.5MB for Pro-Ject, 25MB for Skyline, 15MB for ReSource
Cost: N/A
Number Sold: Pro-Ject, 25,000; Skyline, 20,000; ReSource, 5 systems (250 users)
Upgrades: Annually
Upgrade Cost: Included in technical support agreement
Tech Support: First year included with initial purchase price. Each subsequent year is 18.5 percent of purchase price. Hours: 8:30 a.m. to 6:30 p.m. CST, Monday to Thursday, 8:30 a.m. to 6:00 p.m. CST, Friday
THE SYSTEM FOR PROPERTY AND ASSET MANAGEMENT CONTROL
Management
Reports Inc.
23945 Mercantile Road
Cleveland, OH 44122
Telephone:
216-464-3225
FAX: 216-464-5488
Number of Employees: 130
Established: 1971
Qualifications: The System is a fully-integrated software package that includes a built-in database with tailored tools to meet unique company requirements. It possesses executive query and reporting capabilities and flexible interface options to third-party software products. User interface tools include pop-up reference windows, context-sensitive function keys and hot-key access to data for decentralized management.
Users: Real estate property and asset managers
Recommended Hardware:
CPU: 486
Operating System: DOS, Windows
RAM: 1MB to 8MB
Hard Drive Space: 100MB
Cost: N/A
Number Sold: Over 3,500
Upgrades: Annually
Upgrade Cost: Included in maintenance agreement
Tech Support: First year included with initial purchase price. Each subsequent year is 12 percent of purchase price. Hours: 8:00 a.m. to 8:00 p.m. EST., Monday to Friday
WINSTACK
Real Pro-Jections Inc.
2945 Harding St.
Carlsbad, CA
92008
Telephone: 619-434-2180
FAX: 619-434-7537
Number of Employees: 2
Established: 1987
Qualifications: WinStack generates a representation of tenants' square footage as it relates to a multi-floor building's floor plan. It also demonstrates the effect of lease expirations in a building.
Users: Property managers
Recommended Hardware:
CPU: 386 or higher
Operating System: Windows
RAM: 8MB
Hard Drive Space: 6MB
Cost: $495
Number Sold: N/A
Upgrades: Two per year
Upgrade Cost: Yet to be determined
Tech Support: Included in purchase price. Hours: 8:30 a.m. to 5:30 p.m. PST, Monday to Friday
THE YARDI ASSET MANAGEMENT SYSTEM
Yardi Systems, Inc.
819 Reddick
Ave.
Santa Barbara, CA 93103
Telephone: 805-966-3373
FAX:
805-963-3155
Number of Employees: 110
Established: 1983
Qualifications: Yardi system gives performance evaluation of properties and portfolios in a range of reports. It consolidates financial and occupancy data in one customized report, such as comparing market value with book value, original and outstanding debt, and analyzes general ledger account balance.
Users: Asset managers
Recommended Hardware:
CPU: 486DX
Operating System: DOS, Windows, Windows '95
RAM: 8MB
Hard Drive Space: 8MB
Cost: $1,000 base for DOS-based program
Number of Licensed Copies Sold: 13,000 overall, 450 Windows-based
Upgrades: One per year or more
Upgrade Cost: 15 percent of purchase price
Tech Support: Phone support included in purchase price. Hours: 7:00 a.m. to 5:00 p.m. PST, Monday to Friday
CYBERSAFE
CyberSafe Inc.
2121 N. California St.
Walnut Creek,
CA 94596
Telephone: 510-944-4801
FAX: 510-494-4346
Number of Employees: 8
Established: 1995
Qualifications: CyberSafe manages information for individual brokers, including property inventories, available listings, market comps, deal tracking and lease administration. The program can also create multi-media presentations that include maps and video and photographic tours of buildings. In addition, CyberSafe organizes two rolodexes protected by data security systems.
Users: Real estate-related professionals
Recommended Hardware:
CPU: Power Macintosh 7500 series or Pentium
Operating Systems: Macintosh, Windows, Windows NT, Windows '95, OS/2, Unix
RAM: 8.5MB
Hard Drive Space: 40MB
Cost: $495
Number Sold: 275 (licensed copies in use)
Upgrades: Quarterly
Upgrade Cost: Included in technical support agreement
Tech Support: $250 dollars per year, which includes upgrades with technical phone support. Hours: 9:00 a.m. to 5:00 p.m. PST, Monday to Friday.
TRELLIS
The Triad Real Estate Group Inc.
800 Douglas
Road
Coral Gables, FL 33134
Telephone: 305-448-2500
FAX: 305-448-5011
Number of Employees: 4
Established: 1993
Qualifications: Trellis supplies a system of determining commission for companies involved in the brokerage process. Determines commissions by square feet, lease value, sale value, etc. In addition, it determines to whom commissions are due while generating invoices.
Users: Real estate brokerage firms
Recommended Hardware:
CPU: 486
Operating System: DOS, Windows
RAM: 4MB
Hard Drive Space: 5MB
Cost: $895 for a single user, $1,295 per multi-user
Number Sold: 50
Upgrades: One every 6 months
Upgrade Cost: $295
Tech Support: Included in purchase price. Hours: 8:30 a.m. to 5:30 p.m. EST, Monday to Friday
THE FISCHER SYSTEM
Fischer Systems Inc.
13355 Noel
Road
Dallas, TX 75240
Telephone: 214-980-7115
FAX:214-980-7110
Number of Employees: 6
Established: 1996
Qualifications: The Fischer System is a Microsoft Access-based real estate management system tailored for tracking of leased and owned properties from a corporate user basis.
Users: Corporate real estate portfolio managers and ancillary users
Recommended Hardware:
CPU: 486
Operating System: Windows, Windows NT
RAM: 16MB
Hard Drive Space: 6MB (program only)
Cost: Relative to specific bid
Number Sold: More than 30
Upgrades: Annually
Upgrade Cost: Inclusive with maintenance agreement
Tech Support: Maintenance agreement is $5,000 per year and includes upgrades. Hours: 8:00 a.m. to 5:00 p.m. CST, Monday to Friday
LASER'S FACILITIES MANAGEMENT SYSTEM
Laser Application Corp.
2222
Martin St.
Irvine, CA 92515
Telephone: 714-852-1202
FAX: 714-852-2190
Number of Employees: 7
Established: 1989
Qualifications: Laser offers a Windows-based asset management application with the capabilities of reviewing lease termination, rental increase and notification. Also generates reports for review.
Users: Corporate real estate executives
Recommended Hardware:
CPU: 486
Operating System: Windows, Windows NT, Window '95, OS/2
RAM: 8MB minimum
Hard Drive Space: 20MB
Cost: $15,000 base price
Number Sold: 40
Upgrades: Annually
Upgrade Cost: Included in extended service agreement
Tech Support: Basic support is included in initial cost. An extended service agreement is available for 18 percent of initial cost and includes upgrades and expanded technical support.
RESOURCE-STANDARD
REsource Partners Ltd.
12 S. Main
St.
Watkinsville, GA 30677-0223
Telephone: 706-769-0050
FAX:
706-769-0098
Number of Employees: 15
Established: 1988
Qualifications: REsource-Standard is a real estate information system that tracks data on lease administration and owned property. It tracks information dealing with leased properties, such as location, vendor, facility and lease or sublease terms. It also manages deed and construction information, operating cost, capital improvements and surplus listings. REsource Partners also offers a completely customized version called REsource-Custom that is designed specifically to the qualifications of the client's needs.
Users: Corporate real estate departments
Recommended Hardware:
CPU: 486
Operating System: DOS, Windows, Windows '95, Windows NT, OS/2, Unix
RAM: 8MB
Hard Drive Space: 8MB (program only)
Cost:$2500 to $50,000
Number Sold: 20
Upgrades: Annually
Upgrade Cost: Included with support subscription
Tech Support: Support subscription is 20 percent of the initial purchase price. Technical phone support is 8:00 a.m. to 5:30 p.m. EST, Monday to Friday.
Established: 1981
Number of Employees: 155
Qualifications: CompsLink provides subscribers with Comps' monthly publications of confirmed investment property market data with the ability to house data on a personal computer. The CompsLink software calculates and files statistics, displays complete comps, allows non-spreadsheet, word processing and database programs, printing of all comps, complete or in summary form, and gives the user the capability of adding proprietary and confidential information to the report.
Users: Brokers, Lenders, Appraisers, Accountants
Recommended Hardware:
CPU: 386 or better
RAM: 64K
Operating System: DOS (compatible with Windows and Windows '95)
Hard Drive Space: 50MB (average user)
Cost: $600 for software; Comps subscription costs are relative to market size
Upgrades: Every 18 months
Upgrade Cost: Included in the cost of subscription
Technical Support: Included in the price of subscription. Hours: 8:00 a.m. to 6:00 p.m. PST, Monday to Friday.
COSTAR '96
Realty Information Group, L.P.
4600 East-West
Hwy.
Bethesda, MD 20814
Telephone: 301-215-8300
FAX: 301-718-2444
Number of Employees: 61
Established: 1987
Qualifications: CoStar '96 is a software system for the research, analysis and presentation of office, flex and industrial space. CoStar provides commercial real estate brokers and owners with suite-by-suite detail that includes space availability, tenancy, assessment, sales comparables, photographs, floor plans, aerials and mapping. Market coverage includes more than 5 billion square feet of commercial space in Los Angeles; Manhattan, Long Island and Westchester, N.Y.; Northern New Jersey; Southern Connecticut; Washington; Northern Virginia; Suburban Maryland; and Baltimore.
Users: Commercial real estate brokers, owners developers, lenders, appraisers
Recommended Hardware:
CPU: 486 or 586
Operating System: Windows 3.1 or '95, DOS 3.1 or greater
RAM: 4MB to 8MB
Hard Drive Space: 20MB to 30MB
Cost: Included with subscription agreement, which is relative to individual use
Number Sold: Services more than 500 brokerage firms
Upgrades: Annual software upgrades; information is updated weekly
Upgrade Cost: Included in support subscription
Technical Support: Included in the price of subscription
ARGUS LEASE BY LEASE, ARGUS UNIT SALES
Argus Financial
Software
24 Greenway Plaza
Houston, TX 77046
Telephone:
713-621-4343
FAX: 713-621-2787
Number of Employees: 21
Established: 1985
Qualifications: Argus Lease by Lease analyzes office buildings, shopping centers, mixed-use facilities, hotels and apartment communities. The application allows detailed analysis and tenant reporting across an entire portfolio. Argus Unit Sales, models cash flows associated with the development and sale of individual units over time, such as subdivisions, condominiums, PUD's and business parks.
Users: Asset managers, portfolio managers, appraisal firms, brokerage firms, developers, and financial institutions
Recommended Hardware:
CPU: 486
Operating System: Windows, Windows '95
RAM: 16MB
Hard Drive Space: 15MB
Cost: $2,495
Number Sold: Over 6,000
Upgrades: One to two per year
Upgrade Cost: First year included in purchase price; $375 each additional year
Tech Support: Includes upgrades and maintenance for $375 per year or by-demand support for $35 first 15 minutes and $25 every additional 15-minute increment. Hours: 8:00 a.m. to 6:00 p.m. CST, Monday to Friday
OFFICE/2, CENTER, APARTMENT/3
H B Pascal & Co. Inc.
251 W.
89th St.
New York, NY 10024
Telephone: 212-496-2323
FAX: 212-769-9671
Number of Employees: 8
Established: 1983
Qualifications: Office/2 and Center both supply lease analysis on a lease-by-lease basis. They combine known facts such as rent roll with assumed information such as inflation and vacancy trends to generate projections to establish property value using income and cash flow. Apartment/3 also supplies lease-by-lease analysis similar to Office/2 and Center through the combination of known and assumed facts, but Apartment/3 uses the concept of rental groups to determine its projections. An example of a rental group would be all studio apartments in a portfolio.
Users: Financial institutions, institutional investors, REITs, service brokers, property managers, auditors
Recommended Hardware:
CPU: 386 or higher
Operating System: DOS
RAM: 4MB
Hard Drive Space: 2MB
Cost: $2,500 for single user
Number Sold: More than 1000
Upgrades: Annually
Upgrade Cost: $400-$750 after two years
Tech Support: Cost included with purchase price. Hours: 8:30 a.m. to 6:30 p.m. EST, Monday to Friday
PROCALC
ProCalc Inc.
31 Applegreen Drive
Old Westbury, NY
11568
Telephone: 516 484-8080
FAX: 516-484-8086
Number of Employees: 4
Established: 1991
Qualifications: ProCalc is a Lotus-based software designed for negotiators of lease transactions. It allows the analysis of new deals, liability of current leases, lease takeovers and cancellation options. The software also provides contrasts of buy vs. lease, lease vs. lease, buy vs. buy, etc. Users can discern all costs and tax benefits of building opposed to leasing.
Users: Brokerage firms, investment banks, corporate real estate departments
Recommended Hardware:
CPU: 486
Operating System: DOS, Windows, Windows '95 (Lotus based)
RAM: 4MB
Hard Drive Space: 11MB
Cost: $750 for single user
Number Sold: 400
Upgrades: Two per year
Upgrade Cost: Included in technical support, or $250
Tech Support: One year of technical support included in
purchase price; $500 for each additional year. Hours: 24 hours a day, seven days
a week
